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Chief Technology & Information Officer –Entertainment & Hospitality Group

Context
A prominent entertainment and hospitality group sought to appoint a new Chief Technology & Information Officer. The organisation was focused on securing exceptional global talent, with a particular interest in attracting experienced female technology executives. Ideal candidates would bring exposure to both the international hotel sector and highly regulated industries such as financial services, given the importance of risk, compliance, and AML considerations.

Talent Implications
The intersection of entertainment, gaming, and hospitality created a highly specialised and complex talent brief. The role required not only sector-specific knowledge but also experience navigating strict regulatory environments. Additionally, a strong commitment was made to increasing gender diversity at the executive level. The market dynamics were further complicated by many ideal candidates being based in low-tax jurisdictions or on high-value USD remuneration packages abroad.

Search Strategy
To meet these demands, a globally coordinated search strategy was implemented. This included comprehensive international market mapping across Asia, Europe, and the US, as well as targeted local engagement with high-performing female technology leaders.

Outcome
After an extensive global process, a local technology leader with deep experience in highly regulated industries & digital customer journeys was appointed. Their expertise in delivering transformation within complex governance environments aligned strongly with the organisation’s objectives.

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