Tech & Digital

Case Studies

Tech & Digital

Chief Financial Officer – ASX-Listed eCommerce

Context
An ASX-listed e-commerce business experienced rapid growth during the pandemic, but faced challenging forecasts in the post-pandemic environment. Trova Talent was engaged to appoint a new CFO to support a first-time ASX-listed CEO navigating this critical transition.

Talent Implications
The organisation was undergoing significant strategic change, needing to stabilise after unprecedented growth. Key decisions around strategy, capital allocation, and balance sheet management were essential to enable turnaround and sustainable growth. Restoring confidence among investors, analysts, and shareholders was also a top priority.

Search Strategy
The search targeted highly experienced ASX-listed CFOs with deep expertise in digital and e-commerce businesses, complemented by executives from retail sectors. While the primary focus was on local talent, the search also considered returning expatriates and candidates familiar with the North American market, reflecting the company’s key growth region.

Outcome
Following a thorough search, a seasoned CFO with extensive experience in leading ASX-listed digital companies was appointed and commenced early 2023. The breadth of his experience across economic cycles brought valuable insight, strategic confidence, and financial stewardship to the role.

Managing Director – Telecommunications & Technology Services Provider

Context
An established telecommunications and technology services organisation aimed to strengthen its flagship partnership with a major national carrier while expanding its international customer base. To achieve this, it sought a globally experienced executive capable of leading local operations and contributing to its international growth ambitions. More

Talent Implications
The organisation required a senior executive with sophisticated experience in telecommunications. A critical aspect was finding a leader who enjoyed a high degree of trust with senior executives at the major carrier, narrowing the candidate field considerably.

Search Strategy
Trova designed a targeted search strategy focusing on commercial and technology leaders from telecommunications companies and vendors supporting the IT&T sector. The search spanned both international and domestic markets, covering Europe, Asia, and North America.

Outcome
Following a thorough global search, a highly respected management consultant with strong credibility and trusted relationships at the major carrier was appointed to lead the organisation.

Chief Customer Technology Officer – ASX-Listed Digital Enterprise

Context
A large digital enterprise undergoing unification of its APAC platforms created a new executive role focused on customer technology leadership, including Salesforce, to integrate regional teams and deliver value at scale. More

Talent Implications
The business required an experienced technology executive with deep customer platform leadership, proven APAC leadership across diverse cultures, and ideally, experience in optimising Salesforce in large-scale environments.

Search Strategy
The search involved a national and diversity-led approach, focusing on candidates from customer-centric organisations with experience leading Salesforce partnerships. Strong collaboration with the Group CTO ensured alignment on success criteria.

Outcome
A senior female technology executive was appointed. She brought a blend of experience in complex, customer-led technology environments and the leadership ability to unite cross-regional teams. A tailored narrative and high-touch process were key to securing top-tier talent.

Chief Executive Officer – ASX Listed Technology Services

Context
An ASX-listed technology services business sought new leadership after a period of challenging trading conditions. The organisation was transitioning from a multi-brand structure to a unified enterprise go-to-market model. More

Talent Implications
The board required a CEO with proven transformation and turnaround experience, particularly in driving growth through acquisition and integration. The leader needed to unify legacy businesses, rebuild investor confidence, and reset the company’s trajectory.

Search Strategy
Trova focused on strategic technology CEOs with backgrounds in transformation, capital markets, and turnaround leadership. Special consideration was given to those experienced with founder-led organisations and institutional investor engagement.

Outcome
An experienced executive with a track record in ASX-listed environments and turnaround leadership was appointed. Their career included leading a major technology services company through accelerated growth, supported by strong operational discipline and board alignment.

Chief Operating Officer – Global Technology Platform business

Context
A fast scaling platform business had evolved through PE ownership into a global enterprise. A new CEO created the COO role to support commercial and operational leadership across geographies. More

Talent Implications
At it’s core the newly created COO role was to be focussed on supporting a first time CEO to run the business. Experience across product, gtm, commercial and operations were meaningful.

Search Strategy
A local and global search was conducted with key criteria including outstanding leadership, strategic thinking, a customer evangelist & the ability to think from first principles. Adaptability was the overarching criteria & we sought experience from leaders who had led through uncertainty and change.

Outcome
An executive with a multi-disciplinary career across product, finance, and growth was appointed. They had experience in leading across multiple global markets and had worked closely with first-time CEOs.

Chief Architect – Global Digital business

Context
A new CTO introduced the role of Chief Architect to centralise strategy and unify architecture across a complex, product-led digital business. The move elevated architecture from siloed teams into a function with strategic visibility across their global business. More

Talent Implications
The role required deep technical expertise, proven leadership of architecture functions, and strong people leadership. The ability to support organisational change and act as a trusted partner to the CTO was critical.

Search Strategy
Trova focused on talent from digital-native and product-driven organisations across Australia and New Zealand, with a strong emphasis on building gender-diverse shortlists and engaging female leaders ready to step into enterprise architecture.

Outcome
A highly regarded architect with a background in top-tier consultancies and major product platforms was appointed. Known for thought leadership and for scaling architecture teams in complex environments, they brought both credibility and influence.

Chief Financial Officer –Technology Provider

Context
A large national technology provider required a commercially minded CFO to elevate financial strategy and competitiveness while navigating public sector constraints. More

Talent Implications
The CFO had to bring deep commercial acumen, pricing knowledge, and the ability to engage with both internal departments and external clients. Experience in technology services and managed infrastructure was vital.

Search Strategy
Trova mapped the market for Melbourne based candidates with a commercial mindset from within the public and private sectors. The challenge was aligning ASX-calibre talent with a government-level remuneration band.

Outcome
An executive with significant public sector experience and stakeholder management capability was appointed. Their balanced perspective on risk, cost, and transformation made them ideal for the environment.

CEO - Managed Services – ASX listed Technology business

Context
An ASX-listed technology services business sought to strengthen and expand its Managed Services division with the appointment of a divisional CEO. The role presented a unique opportunity to re-energise the brand, optimise existing assets, and drive profitability through both new business growth and deeper engagement with existing organisational relationships. More

Talent Implications
The mandate required a senior leader with deep expertise in technology managed services, proven knowledge of industry best practices, and awareness of emerging technologies. Equally important was a strong commercial track record, with depth in sales leadership and demonstrable success in leading turnaround and transformative environments.

Search Strategy
Trova’s search focused on senior talent across Sydney, Melbourne, and Brisbane, targeting organisations with the scale and complexity to deliver enterprise-level IT managed services. In addition to mapping executives from high-performing managed services providers, we leveraged our extensive networks across the technology services sector to identify leaders with a blend of commercial acumen, operational rigour, and transformation experience.

Outcome
Following an extensive and rigorous search and selection process, Trova successfully appointed a Managed Services executive from a global technology services business. The appointed leader brought significant experience in both turnaround situations and greenfield environments, positioning them to lead the division into its next phase of growth and profitability

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